Privacy Policy

Introduction

We recommend that you read this Privacy Policy to ensure you are completely informed about using Bucket List Dream Travel and our policies enforced on our website. If you have any questions about our use of your personal information, please contact us on our “Contact” link on our website.

Bucket List Dream Travel, and its subsidiaries and corporate affiliates (“we,” “us,” “our,” “Trip Concierge”) respect your right to privacy and take your privacy seriously. Bucket List Dream Travel is committed to taking appropriate steps to protect and secure any personal information you give us. Including but not limited to names, credit card information, addresses, dates of birth, phone numbers and e-mail addresses.

Our Privacy Policy explains how we collect, use and share personal information about you via our online services including our website, and online booking through us and our partners. There are parts of our online services that connect you with third party online services, those services do not operate under this Privacy Policy. Please review the privacy policies from vendors used in securing your travel that are posted separately on their sites to understand their procedures for collecting, using, and disclosing personal information.

What we are using your information for:

• We may use your information (and the information of those travelling with you) for purpose of completing travel bookings. This includes sharing your booking information with other parties to fulfil your booking. Should there be multiple suppliers used to book your travels.

• We use your e-mail address to continue to e-mail you about special offers that might be of interest to you or helpful travel tips, as well as our newsletters and information you might find interesting, including our loyalty programs. You are able to opt-out at any time.

• You can contact us about updating or accessing your information through our contact information within the Contact Us section of our website.

• From time to time we may be following up and asking for interaction with us to share your travel photos, stories or feedback about the trip you have taken, to better service others, and service you better in the future.

• If you do not reside in the United States, we are unable at this time to help you with your travel plans. You must reside in the United States, and pay for all travel and services with the US Dollar

Why do we collect your personal information and how do we use it?

The personal information that we may collect about you falls into the following categories:

• Information that you provide directly to us

We may ask you to provide personal information directly to us. For example, we may ask you to provide your contact details such as full name, street address, telephone number, email address, and date of birth as necessary, as well as passport and driver's license information in order to:

- Create or register a travel account with us

- Create your bookings through our suppliers

- Share information about your booking, itineraries and other information related to your travels.

- Allows us emergency contact information in the event that something should something occur and you are unable to do so or need assistance in doing so.

- update frequent flyer or loyalty program information

- subscribe you to our marketing communications for deals on travel, inform you of information regarding traveling points you may have received and any other information we find that might be of interest to you.

We will collect names, addresses, credit card information in order to secure and pay for your travel plans. This information is secure and will always remain secure. Should we need to contact you for your credit card code we ask for a quick response as this can delay payments, and you will be held solely responsible should prices rise due to not having this information available to us at the time of booking.

You may also be required to provide information about any other travelers on your booking, to help in booking resorts/hotels, purchasing of theme park tickets, excursions, and more.

 Special Types of Personal Information

Information, such as some government-issued identification numbers, religion, health, and disability related, or sexuality-based information are considered sensitive and require additional protection under applicable laws. We take appropriate steps to limit the circumstances under which we may collect sensitive personal information. Such things as disabilities and/or food allergies are important when planning a trip and need to be shared with your travel advisor as soon as possible. It can help make your trip not only safer, but more enjoyable as well.

- Health-related information may be needed to provide appropriate travel accommodation and accessibility or facility requirements.

- Government-issued identification numbers like passport or driver’s license number may be required for flights, vehicle rental or other travel reservation.

•  Information Voluntarily Provided About Your Travel Companion(s)

When reserving on behalf of others through our digital platforms, we require certain personal and travel preference details. It's your responsibility to ensure the express consent of any individuals for whom you share such information. The details of your travel associates can solely be accessed and modified through your account. Should your associate choose to alter or eradicate their information, they are invited to reach out to us, with our contact details conveniently listed in the "Contact" link on the website.

Collecting information automatically

Our digital services might accumulate specific information automatically from your device during your visit. Please note that in countries, including those within the European Economic Area, such data may be categorized as personal information under relevant data protection regulations. The information that we might automatically collect, but not restricted to, includes details like your IP address, device type, unique device identifiers, browser type (such as Firefox, Safari, or Internet Explorer), Internet Service Provider (ISP), your operating system, and carrier.

For users of our website, information on any directing and exiting website as well as broad geographical location (like country or city-level location) may also be collected. We might also collect additional technical details, such as the interactions of your device with our digital services, encompassing the pages accessed and links clicked, for instance, trips viewed along with their respective time and date.

The procurement of such information aids us in comprehending our Online Services users' profile, their origins, and their content preferences. This data serves critical roles in our internal analytics, quality improvement initiatives, and the enhancement of our Online Services' relevance to our esteemed users. We harness this data to personalize your user experience, fine-tune your searches and present you with advertisements aligned with your interests. Additionally, this automated information assists us in fraud prevention and detection efforts. Information collection often utilizes cookies and identical tracking technologies, which are elaborated upon under the section labeled “Cookies and similar tracking technology.” We professionally maintain your information to optimize your online experience

Privacy Policy at our company, we know that understanding how your personal data is used and kept secure online is crucial. Hence, we've designed this privacy policy to provide clarity and confidence as our customers use our services.
1. Collection & Usage of Data through Apps: When you use our smartphone, tablet or other platforms applications (collectively referred to as “Apps”), we may collect various data. On your first use of the app, your device's unique device identifier (UID) is provided to us. This permits us to confirm the number of downloads resulting from ad clicks in our marketing campaigns. If an email is provided, we link it with your UID to provide a seamless cross-device experience. Data pertaining to the functionality of the Apps you access is also collected to identify popular areas, allowing consistent improvement of the Apps. We acquire data about your geographical location, provided by your device's GPS, to facilitate location-based services such as 'find hotels near your current location'. This data is collected only when required and can be turned off through your device settings. In case of technical errors, we receive essential information from the app to investigate and rectify the issue.
2. Third-Party Information Collection: Occasionally, we lawfully obtain personal information about you from associated entities or independent third-party sources to augment our account information. It may include updated contact data, purchase history, and demographic information.
3. Communication-Based Information Collection: Interactions via social media features or online communications like chat on our platform may result in us collecting information about you. We may also record calls to or from our customer service team for purposes like quality control, analytics, legal disputes protection, and staff training. 4. Use of Cookies: Cookies, small text-files saved to your device, are instrumental in recognizing you as a previous visitor and tailoring your user experience according to your preferences. They help us measure the efficiency of website features, understand your interests and preferences, and customize advertisements. Tools to control or disable cookies are available in most web browsers.
5. Personal Information Sharing: We may share your data with our group companies within our corporate structure, third-party service providers, business partners, travel suppliers such as hotel and airlines. For example, if you're booking a vacation rental through another one of our brands, we may share your prior trip details and any status level with the concerned air carrier, hotel or rental provider. We may share information with social media providers while accessing certain features. The information shared will be subject to the social media provider's privacy policy. Data might also be shared when needed to ensure compliance with the law or to protect your or someone else's interests.
6. Use of Information: Your gathered data helps us to fulfil your transactions, verify your identity, manage your account, communicate with you in general and provide customer service. It aids in customizing your website experience, rewarding your dedication to us, detecting potentially illegal activities, and enforcing our Terms of Use. We protect your information by implementing necessary technical and organizational measures to ensure data security.
7. Rights of Data Subjects: You can access or update your contact information. You can also request us to deactivate your account at any time, after which you will not be able to access any of your personal information. You can also opt-out of tailored online advertising, meaning you'll continue to see ads, but they might not be as relevant to you.
8. Updates and Contact: We periodically update this Privacy Policy according to changing legal, technical or business conditions. In case of updates, we will inform you according to the impact of changes.
For any queries about our Privacy Policy, please feel free to contact us.